Call: 9992997050 Email: eshikshahub@outlook.com

Privacy Policy

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Privacy Policy for E-Shiksha Hub

Last updated: October 14, 2025

Welcome to E-Shiksha Hub (“we,” “us,” “our”). This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website https://eshikshahub.com or use any of our services (online tutoring, demo classes, student registration, etc.).

By using our website and services, you agree to this Privacy Policy.


1. Interpretation and Definitions

  • Account: A unique profile created for you to access our platform.

  • Company: Refers to E-Shiksha Hub, headquartered in Rohtak, Haryana, India.

  • Cookies: Small data files stored on your device for better user experience.

  • Service: Refers to the website and associated educational services.

  • Device: Any internet-connected device (computer, smartphone, tablet, etc.).

  • Personal Data: Any information that identifies an individual directly or indirectly.

  • Usage Data: Automatically collected data such as IP address, browser type, and visited pages.


2. Data We Collect

a) Personal Data

We may collect:

  • Name, email address, phone number

  • Location (city, state, country)

  • Educational qualifications and subjects

  • Payment or transaction details (via Razorpay)

  • Communication records (messages, chat history, inquiries)

b) Usage Data

Automatically collected when you use our website — including IP address, browser version, operating system, pages visited, and session duration.

c) Cookies and Tracking

We use cookies and tracking technologies (Google Analytics, Facebook Pixel, etc.) to:

  • Improve performance

  • Understand user preferences

  • Personalize ads and learning experiences

You can disable cookies in your browser settings, but some parts of the site may not function properly.


3. How We Use Your Data

We use your personal data to:

  • Create and manage your account

  • Match students and tutors

  • Process payments securely via Razorpay

  • Send notifications, offers, and service updates

  • Respond to inquiries and provide support

  • Analyze usage patterns and improve performance

  • Comply with legal and security requirements


4. Data Sharing and Disclosure

We do not sell or trade your personal data.
We may share limited data with:

  • Razorpay (for secure payments)

  • Service Providers (for analytics, hosting, or marketing)

  • Legal Authorities (if required by law)

All partners are required to handle your data under strict confidentiality and compliance.


5. Data Retention

We retain your data only as long as necessary:

  • For active accounts and support

  • To comply with legal obligations (tax, accounting)

  • To resolve disputes and enforce agreements

After that, your data is securely deleted or anonymized.


6. Your Rights

You have the right to:

  • Access your data

  • Correct or update your information

  • Request deletion (“Right to be Forgotten”)

  • Withdraw consent for marketing

  • Request a copy of your stored data

To exercise these rights, email us at eshikshahub@outlook.com.


7. Data Security

We use industry-standard security measures including:

  • SSL encryption

  • Secure hosting environments

  • Regular audits and access restrictions

While we strive to protect your information, no internet transmission is 100% secure.


8. Payments via Razorpay

All transactions are processed securely through Razorpay, which complies with PCI-DSS standards.
E-Shiksha Hub does not store full card details or sensitive financial information on its servers.


9. Links to Other Sites

Our website may contain links to third-party platforms (social media, partners, etc.).
We are not responsible for their content or privacy practices. Please review their policies before interacting.


10. Children’s Privacy

Our services are not directed toward children under 13 years.
If we discover that we have collected personal data from a child without parental consent, we will promptly delete it.


11. Updates to This Policy

We may update this policy from time to time.
Any changes will be reflected on this page with a new “Last Updated” date.
Continued use of the website after changes implies acceptance.


12. Contact Us

If you have questions or complaints about this Privacy Policy, please contact us:

📧 Email: eshikshahub@outlook.com
📞 Phone: +91-9992997050
🏢 Address: 252, Subhash Nagar, Near Netaji Subhash Park, Rohtak, Haryana, India